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Problem statement

App overload. UC apps introduce a productivity drag, because users have to click around too many different apps and tabs to manage calls, voicemails, chats and meetings. App switching disrupts a person’s flow resulting in the loss of one’s train of thought, lost time, and decreased productivity.

 

Our Proposal

Introduce a Home section of the app that brings all your incoming communication to one location where you can manage and respond to them with ease. Creating a single place on mobile and desktop that dynamically summarizes and prioritizes a user’s urgent meetings, calls, voicemails and chats — surfacing next steps and letting you take action easily. No more clicking around apps and tabs.

 
 

The Design Team

My Responsibilities

  • Design resource management

  • Design system direction

  • Assignment triaging

  • Product management and engineering coordination